* ichiban@chinriu.com  English +81-(0)50-6860-4261  |  Japanese 0465-22-4951
Mon-Sun:  9am - 6pm  ( Japanese time )

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Insurance

Insurance

All parcels with the exception of those send by Standard Air Mail are insured by us. In the case you received a damaged pracel or product, you are required to provide us with a photo of the damaged parcel or product, and contact us throught the "return and refund application". We will then give a refund or resend a new parcel based on your preferences.