ADDITIONAL TERMS FOR OUR B2B CUSTOMERS
In order to place a wholesale order, we need to create a wholesale account for your business. If you don't have a wholesale account with us yet, please apply for it here. After your application got approved, we will send you a user ID and a password (you need to change the password when you login for the first time.
When you login with your wholesale account our shop will display the products at wholesale prices. You will be able to purchase most NIHON ICHIBAN products at wholesale prices.
A wholesale order must exceed 15,000 Japanese Yen excluding shipping.
Payments have to be made in advance by credit card or PayPal.
You can select the currency in which the product prices shall be displayed. Please note that you credit card or PayPal account will be charged in Japanese Yen as foreign currencies are only displayed for information purpose. Your credit card company might also apply a different exchange rate than the one used by NIHON ICHIBAN.
Once the payment has been confirmed, we will start fulfilling your order.
Your order ships by Japan Post or DHL. You will find an overview on our shipping methods on our shipping policy.
Shipping products from Japan can be subject to custom fees and other taxes in the country of delivery. These fees have to be borne by the customer. Please contact your country's customs to confirm which products and from what amount such fees apply.
For smaller orders all documents required for custom clearance are inside the pouch of the parcel. We will support you in getting your order through customs by providing necessary documents such as commercial invoice, HS code, list of ingredients, etc.
If you need help with regards to your order or your shipment please contact us at firstname.lastname@example.org. You will be assigned a ticket number and we usually reply within 24 hours.
Please understand that benefits from our customer loyalty and customer review program do not apply for our wholesale customers.